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Boston Health Care for the Homeless Program’s (BHCHP’s) Transgender Program

Many transgender patients who are homeless or marginally housed are disconnected from primary medical care due to both real and perceived negative experiences within the mainstream health care system.

BHCHP addresses the needs of these patients through our Transgender Program, a culturally competent and comprehensive service model that provides appropriate medical and support services from trained providers in a safe place. Transgender patients are served throughout our program, and they also have access to a Thursday evening clinic that is available solely for this cohort. This clinic includes a support group, Nursing and Behavioral Health services, lab drawing services, as well as a free monthly legal assistance clinic provided by AIDS Action Committee.

Contact: Pam Klein, RN, ACRN, MSN
Transgender Program Nurse Manager
Tel: 857-654-1635
780 Albany Street · Boston MA 02118

Fenway Community Health

A community health center serving the transgender, gay, lesbian and bisexual communities as well as people in the Fenway neighborhood. The Transgender Health Program specifically addresses the medical and mental health needs of the transgender community, offering comprehensive medical and mental health care to transgender clients. We strive to make Fenway a safe, comfortable and respectful place in which to receive care. Services include primary care, hormone administration, reproductive rights counseling, post-surgical follow-up care,HIV testing, counseling and medical care, psychotherapy, psychopharmocology, support groups,letters to support hormone therapy and surgery, counseling and advocacy for victims of violence, substance abuse counseling, massage, acupuncture and chiropractic care. In-house pharmacy.

Main Site: 1340 Boylston St, Boston, MA
South End Site: 142 Berkeley St, Boston, MA
Youth Services: See Sidney Borum, Jr. Health Center
Appointment Line: 617-927-6000
Trans Health Program: 617-927-6225
Transgender Services

Holyoke Health Center

230 Maple St. Holyoke MA 01040 Phone: (413) 420-2200
Provides primary care and A Headache in the Pelvis hormone services under the guidelines of the center’s Transgender Health Initiative. Doctors Stephanie Billings and Fred Kim see trans patients. The clinic takes MassHealth & other insurance. Spanish available. has dental services on site.

Baystate Medical Center

759 Chestnut Street, Springfield, MA.
Phone: (413) 794-0000
Patient rights policy includes “gender identity or expression”

Baystate Franklin Medical Center

164 High Street, Greenfield, MA.
Phone: (413) 773-0211

  • A nurse practitioner, Leah Morrison, runs their HRT program on an informed consent model. The staff regularly use a simple note, that the patient fills out each time, to make sure they use the correct name & pronouns.

Patient rights policy includes “gender identity or expression”

Baystate Mary Lane Hospital

85 South Street, Ware, MA.
Phone: (413) 967-6211
Patient rights policy includes “gender identity or expression”

Brightwood Health Center – Centro de Salud

380 Plainfield Street, Springfield, MA.
Phone: (413) 794-4458
Patient rights policy includes “gender identity or expression”

Chicopee Health Center

505 Front St.
Chicopee, MA 01013
Telephone: 413 420 2222

  • Some of the staff at this clinic constantly misgenders clients, while other staff is polite. Overall, the staff at this clinic should receive training or better training (if they receive any) on sensitivity towards trans clients.

High Street Health Center

140 High Street, Springfield, MA.
Phone: (413) 794-2511
Patient rights policy includes “gender identity or expression”

Mason Square Neighborhood Health Center

11 Wilbraham Road, Springfield, MA.
Phone: (413) 794-3710
Patient rights policy includes “gender identity or expression”


Sidney Borum Jr. Health Center

A health program of the Justice Resource Initiative (JRI). They provide a full range of primary care, mental health and substance abuse counseling, HIV counseling, testing and risk reduction reinforcement, and other clinical and social services to young people, generally between the ages of 13 and 29. Their primary focus is on persons who fall outside of more traditional health care settings for a variety of reasons, homelessness; involvement in marc d manoff street life and the sex industry; placement in a residential facility or group home because of serious best weight loss pills social and behavioral dysfunction, multiple placements with DSS so that medical care and healthful life style have been disrupted; and being gay, lesbian, bisexual, or transgender and, therefore, at risk of not receiving culturally and clinically appropriate iphone photography services.

75 Kneeland Street, Boston, MA 02111
(617) 457-8150


Harvard University Health Services

For students and some employees only, HUHS provides primary care, as well as certain specialist care, mental health care, and referrals. UHS has a trianed transgender team consisting of primary care doctors, mental health professionals, and endocrinologists. More information about specific doctors is available on the Harvard BGLTSA's website, and more information about the trans team can be obtained by emailing Sara Kimmel ( The Harvard Trans Task Force ( may be able to provide you with even more information.

Boston University Health Services

For students and some employees only, BUHS provides health care.


Gender Management Service Clinic

At Children's Hospital Boston, led by Dr. Norman Spack. World leader in care for trans young children and young adults. Also provides thoughtful care for infants, children, adolescents and young adults with DSD (Disorder of Sexual Development).