updated 07-02-2014

Training and Technical Assistance

“Thanks to MTPC’s workshop, I have a much better understanding of how to create a workplace that is more inclusive and welcoming for transgender people…”

“The training was fantastic – a wonderful and enlightening introduction to transgender identities and experiences.”

“The technical assistance provided by MTPC allowed our health care facility to create trans-friendly documents and forms.”

 

Is your school, workplace, hospital, or business fully inclusive of transgender identities? Is your company in compliance with the transgender non-discrimination laws? Do your students have questions about transgender identities?

 

MTPC provides professional and corporate trainings on a variety of transgender-related topics: from introductions to transgender identities, to detailed analysis of nondiscrimination laws, and how they apply to schools and businesses. Our trainers have several years of experiences providing detailed information about this new and growing topic. Every training session is tailored to the needs of the group or audience, and includes relevant handouts and resources for all participants.

We have presented workshops and trainings locally, nationally, and internationally, including, but not limited to: Harvard University, Harvard Law School, Comcast, Duke University Law School, Riverside Community Care, MBCR, health care facilities across New England, and many more.

MTPC also provides technical assistance for human resources professionals who are developing forms and policies regarding trans issues.

 

 

For information about training, technical assistance, pricing, or to learn more, please email training@masstpc.org.

Our trainings range in topic and length. Below are a few examples of the trainings we can provide, or tailor to your individual needs:

Transgender 101

(Recommended time: 1½ - 2 hours)

A basic overview of transgender terms and community information; includes stories from our I AM: Trans People Speak campaign and a facilitated discussion.

Audience: College classes, brown bag lunches, general public, community groups, and congregations

Emerging Responses: An Introduction to Including Transgender Individuals and Communities in Service Provision

(Recommended time: 2-3 hours)

Massachusetts has recognized transgender people with enactment of the statewide law An Act Relative to Gender Identity, which adds transgender people to other protected classes for non-discrimination in employment, housing, education, and credit. Transgender individuals deal with a myriad of issues including significant health and economic disparities, which are often created by discrimination, bias, violence and flawed practices. In terms of housing and homelessness, 10% of transgender adults surveyed had become homeless because of their gender identity/expression and 22% had to find temporary space to stay/sleep.

Training curriculum and activities encompass collaborative learning models including case studies; presentation of terminology and relevant cultural information; skills building exercises; and problem solving techniques for supporting transgender participants.

This workshop will provide:

  • An introduction to the difference between sexual orientation and gender identity;
  • An introduction to transgender terminology and cultural aspects;
  • Examples of ways to be an ally and build trust;
  • Examples of inclusive policies, procedures, and practices.

Audience: Diversity professionals, health and human service workers/professionals/administrators, shelter staff, social workers, educators, nurses, mental health professionals, and drug and alcohol treatment providers.

Paper Trail: Assisting Transgender Individuals with Changing Identity Documents

(Recommended time: ½ – 2 hours)

Identity documents such as state ID/driver’s licenses, birth certificates, passports, and social security cards have a significant day-to-day impact on transgender people, but all have different procedures for changing a name and/or a gender. Many transgender people deal with issues of changing identity documents and this can be even more complicated if someone does not have a permanent address. Having mismatched documents can impact accessing services, getting on transportation, or having to come out to potential employers, landlords, or service providers. Assisting a transgender individual in changing their identity documents to reflect their name and gender can mean the difference between being outed and/or denied access to services and being in control of personal medical information, their identity, and their dignity.

This workshop will present an overview of the policies, procedures, and practices of changing identity documents. Participants will leave with concrete tools and resources in assisting their clients.

Audience: Case managers, health and human service workers, shelter staff, social workers, mental health professionals, and drug and alcohol treatment providers.

Creating a Transgender-Welcoming College Environment

(Recommended time: 1/2 day or full day)

Training curriculum and activities encompass collaborative learning models including case studies; presentation of terminology and relevant cultural information; skills building exercises; and problem solving techniques for supporting transgender students, professors, and employees.

  • Difference between sexual orientation and gender identity
  • Creating policies, practices, and procedures to support transgender and gender questioning students
  • Approaches to creating a welcoming college for transgender communities

Audience: Career development staff, school administrators, health center counselors, social workers, educators, and LGBT and/or diversity center staff.

Emerging Responses: An Introduction to Transgender Individuals in the Workplace

(Recommended time: 1½ – 3 hours and can be tailored for all levels of management and front line staff/employees)

Most companies of any size will encounter a transgender person at some point, either through current or new customers, and/or new, or existing employees. Providing culturally competent policies, services, and practices will increase your customer base and customer loyalty as well as a build a more confident customer service team and employees. In addition, Massachusetts has recognized transgender people with enactment of the statewide law An Act Relative to Gender Identity, which adds transgender people to other protected classes for non-discrimination in employment, housing, education, and credit. There are approximately 33,000 transgender people in living and working in Massachusetts and this presentation will highlight personal experiences of transgender men and women, family members and friends through videos from the I AM: Trans People Speak collection as a way to understand this emerging community. There will be an overview terms, statistics, and tips to support transgender employees and their co-workers in promoting an inclusive workplace.

The Numbers:

  • Introduction and conversation about some of the numbers using specific stats from Massachusetts from the 2009 National Discrimination Survey and Mass Dept Public Health LGBT Health Survey 2009
  • Brief overview of terminology

The Stories behind the Numbers:

  • Videos about individual experiences.
  • Modeling respectful behavior toward transgender employees and constituents
  • Steps employers can take to support transgender employees

This training encompasses collaborative learning by using case studies and role-play methods, providing cultural information, skills building, and problem solving techniques for working with transgender customers.

Participants who complete the training will be able to:

  • Have basic understanding of transgender issues, language, and community
  • Assess the customer service experience and workplace environment from the perspective of transgender employees, clients, and customers
  • Generate a personal or organizational action plan

Audience: Diversity professionals, human resources administrators, supervisors, management, and front line staff/employees.

Beyond Trans 101 for Lesbian, Gay, Bisexual, and Allied Communities

(Recommended time: 1½ – 3 hours)

The LGBTQ communities have always been historically linked, but transphobia and homophbia has been used to try to keep these communities separated. In addition, lesbian, gay, bisexual, and queer activists are often called upon to explain the “T” in LGBTQ, but not everyone has the same understanding or feels adequately able to address the issues facing transgender community members. Transgender individuals deal with a myriad of issues, some similar to LGBQ people and some are significantly different. These issues include health and economic disparities; gender profiling, invisibility, and denial of services due to ignorance, discrimination, bias, violence, flawed policies, and the binary gender system. Changing policies for a transgender youth and adult can mean the difference between being outed and/or denied access to services to being in control of their medical information, their identity, and their dignity.  How can we truly add the T in organizing work without adding the rest of the transgender agenda?

This workshop will present an overview of the issues transgender, gender queer, and gender variant people face, cultural information, and history of the connections between the trans movement and gay rights movement. Information and activities will also address the following questions: What does it mean to be transgender; where do transgender people fit into the larger queer/LGB movement for rights, access, and recognition; and how to be an effective ally to transgender communities. Participants will leave with concrete ideas of policies changes they can address and how to be a more welcoming and inclusive institution.

Audience: LGBT advocacy and service organizations, LGBTQ community & social  groups, and LGBTQ affirming/welcoming congregations